Terms & Conditions
Last Updated: [Date of Last Update, e.g., June 23, 2025]
Welcome to DoExchage! These Terms & Conditions ("Terms") govern your use of the DoExchage website and all services provided by [Your Company Name], a company registered under the laws of India, located at [Your Company Address]. By accessing or using our services, you agree to be bound by these Terms.
1. Introduction
These Terms outline the rules and regulations for the use of DoExchage's website and services. DoExchage facilitates the exchange, sale, and repair of Apple devices. By using our Service, you confirm your acceptance of these Terms.
2. Definitions
- "Service" refers to the website, applications, and all related services provided by DoExchage for device exchange, sale, and repair.
- "User," "You," "Your" refers to the individual or entity accessing or using the Service.
- "DoExchage," "We," "Us," "Our" refers to [Your Company Name].
- "Device" refers to any Apple product (e.g., iPhone, iPad, MacBook, Apple Watch, AirPods) that you intend to sell, exchange, or have repaired through our Service.
3. Use of Service
3.1 Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our Service. By using the Service, you represent and warrant that you meet these eligibility requirements.
3.2 User Accounts
While some services may be accessible without an account, certain features may require you to register. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Device Valuation & Sale
4.1 Quote Accuracy
The instant valuation provided by DoExchage is an estimate based on the information you provide regarding your Device's condition. The final valuation is subject to a physical inspection of the Device by our authorized personnel.
4.2 Physical Inspection
Upon pickup, your Device will undergo a thorough inspection. If the actual condition differs from your description, the final offer may be adjusted. You will have the option to accept or decline the revised offer. If declined, the Device will be returned to you without any charge.
4.3 Data Backup
It is solely your responsibility to back up all data from your Device before handing it over. DoExchage is not responsible for any data loss, and all Devices are assumed to be factory reset by the User prior to pickup.
4.4 Secure Data Wiping
Upon final acceptance of a sale, DoExchage commits to performing a certified data wipe to ensure complete erasure of your personal data. A data wipe certificate can be provided upon request.
4.5 Payment
Payment for sold Devices will be processed instantly via your preferred method (e.g., UPI, bank transfer) upon successful physical verification and acceptance of the final offer.
5. Device Repair Services
5.1 Booking & Diagnosis
Repair bookings are estimates based on your reported issue. A precise diagnosis will be conducted upon Device pickup. If additional issues are found, a revised quote will be provided for your approval.
5.2 Parts & Quality
DoExchage uses only genuine or high-quality OEM-certified replacement parts. All repairs are performed by certified technicians.
5.3 Repair Warranty
All repairs conducted by DoExchage are covered by a [Specify Warranty Period, e.g., 3-month] warranty, effective from the date of delivery. This warranty covers parts and labor for the specific repair performed.
5.4 Data During Repair
While utmost care is taken, DoExchage is not liable for any data loss that may occur during the repair process. Users are strongly advised to back up their data before submitting a Device for repair.
6. User Responsibilities
- Provide accurate, complete, and up-to-date information regarding your Device and contact details.
- Ensure your Device is free from any legal encumbrances (e.g., stolen, financed, or reported lost/stolen).
- Comply with all applicable laws and regulations during your use of the Service.
7. Intellectual Property
All content on the DoExchage website, including text, graphics, logos, images, and software, is the property of [Your Company Name] or its content suppliers and is protected by Indian and international copyright laws.
8. Disclaimers
The Service is provided on an "as-is" and "as-available" basis. DoExchage makes no warranties, expressed or implied, regarding the operation of the Service or the information, content, or materials included therein.
9. Limitation of Liability
To the fullest extent permitted by applicable law, DoExchage shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service.
10. Indemnification
You agree to indemnify, defend, and hold harmless DoExchage, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Service.
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City/State in India, e.g., Bengaluru, Karnataka].
12. Changes to Terms
DoExchage reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
- Email: support.one@doexchage.com
- Phone: +91 8431000107
- Address: [Your Full Company Address in India]
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Terms & Conditions
Last Updated: [Date of Last Update, e.g., June 23, 2025]
Welcome to DoExchage! These Terms & Conditions ("Terms") govern your use of the DoExchage website and all services provided by [Your Company Name], a company registered under the laws of India, located at [Your Company Address]. By accessing or using our services, you agree to be bound by these Terms.
1. Introduction
These Terms outline the rules and regulations for the use of DoExchage's website and services. DoExchage facilitates the exchange, sale, and repair of Apple devices. By using our Service, you confirm your acceptance of these Terms.
2. Definitions
- "Service" refers to the website, applications, and all related services provided by DoExchage for device exchange, sale, and repair.
- "User," "You," "Your" refers to the individual or entity accessing or using the Service.
- "DoExchage," "We," "Us," "Our" refers to [Your Company Name].
- "Device" refers to any Apple product (e.g., iPhone, iPad, MacBook, Apple Watch, AirPods) that you intend to sell, exchange, or have repaired through our Service.
3. Use of Service
3.1 Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our Service. By using the Service, you represent and warrant that you meet these eligibility requirements.
3.2 User Accounts
While some services may be accessible without an account, certain features may require you to register. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Device Valuation & Sale
4.1 Quote Accuracy
The instant valuation provided by DoExchage is an estimate based on the information you provide regarding your Device's condition. The final valuation is subject to a physical inspection of the Device by our authorized personnel.
4.2 Physical Inspection
Upon pickup, your Device will undergo a thorough inspection. If the actual condition differs from your description, the final offer may be adjusted. You will have the option to accept or decline the revised offer. If declined, the Device will be returned to you without any charge.
4.3 Data Backup
It is solely your responsibility to back up all data from your Device before handing it over. DoExchage is not responsible for any data loss, and all Devices are assumed to be factory reset by the User prior to pickup.
4.4 Secure Data Wiping
Upon final acceptance of a sale, DoExchage commits to performing a certified data wipe to ensure complete erasure of your personal data. A data wipe certificate can be provided upon request.
4.5 Payment
Payment for sold Devices will be processed instantly via your preferred method (e.g., UPI, bank transfer) upon successful physical verification and acceptance of the final offer.
5. Device Repair Services
5.1 Booking & Diagnosis
Repair bookings are estimates based on your reported issue. A precise diagnosis will be conducted upon Device pickup. If additional issues are found, a revised quote will be provided for your approval.
5.2 Parts & Quality
DoExchage uses only genuine or high-quality OEM-certified replacement parts. All repairs are performed by certified technicians.
5.3 Repair Warranty
All repairs conducted by DoExchage are covered by a [Specify Warranty Period, e.g., 3-month] warranty, effective from the date of delivery. This warranty covers parts and labor for the specific repair performed.
5.4 Data During Repair
While utmost care is taken, DoExchage is not liable for any data loss that may occur during the repair process. Users are strongly advised to back up their data before submitting a Device for repair.
6. User Responsibilities
- Provide accurate, complete, and up-to-date information regarding your Device and contact details.
- Ensure your Device is free from any legal encumbrances (e.g., stolen, financed, or reported lost/stolen).
- Comply with all applicable laws and regulations during your use of the Service.
7. Intellectual Property
All content on the DoExchage website, including text, graphics, logos, images, and software, is the property of [Your Company Name] or its content suppliers and is protected by Indian and international copyright laws.
8. Disclaimers
The Service is provided on an "as-is" and "as-available" basis. DoExchage makes no warranties, expressed or implied, regarding the operation of the Service or the information, content, or materials included therein.
9. Limitation of Liability
To the fullest extent permitted by applicable law, DoExchage shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service.
10. Indemnification
You agree to indemnify, defend, and hold harmless DoExchage, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Service.
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City/State in India, e.g., Bengaluru, Karnataka].
12. Changes to Terms
DoExchage reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
- Email: support.one@doexchage.com
- Phone: +91 8431000107
- Address: [Your Full Company Address in India]
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